Terms

The agreement consists of these terms of sale, information provided in the ordering solution, and any specially agreed terms. In the event of any conflict between the information, what has been specially agreed between the parties shall prevail, provided it does not conflict with mandatory legislation under Norwegian law.

The Seller is Victor Berland, athral@athral.com, Org. no. NO925687332MVA, and is hereinafter referred to as we/us/seller/the seller. The Buyer is the consumer making the order, and is hereinafter referred to as you/buyer/the buyer.

Payment and Right of Withdrawal

The stated price for the goods and services is the total price the buyer shall pay. This price includes all taxes and additional costs. Stripe is the subcontractor for the payment solution and is a leading provider of safe and secure online payment services.

Many of our products are sold as subscriptions with automatic renewal. This is to ensure an economically sustainable model so that we can roll out new features and security updates. The subscription can be cancelled at any time, either by informing us or by simply stopping payment. The Buyer will continue to receive updates until the already paid period expires.

The product is received via email containing the license key and download link, and is sent from our system as soon as the payment is received and registered. If more than half an hour has passed without anything arriving in your inbox or spam folder, please contact us.

Because delivery occurs immediately after ordering and payment, cancellation is not possible. The product is considered delivered at that point, and the right of withdrawal enters into force.

When exercising the right of withdrawal, the buyer must inform us within 14 days of the purchase date. The deadline includes all calendar days. If the deadline ends on a Saturday, public holiday, or festival day, the deadline is extended to the nearest business day. The withdrawal deadline is considered met if the notification is sent before the expiration of the deadline.

If there is a defect in the product, the buyer must notify us within a reasonable time after it was discovered or should have been discovered, stating that he or she wishes to invoke the defect. The Buyer may choose between having the defect rectified if possible, or receiving a refund of the purchase price. We will first attempt to rectify the defect within a reasonable time before the purchase price can be refunded.

Privacy

The data controller for collected personal data is the seller. Unless the buyer consents otherwise, the seller may, in accordance with the Personal Data Act, only collect and store the personal data necessary for the seller to carry out the obligations under the agreement. The Buyer's personal data will only be disclosed to others if it is necessary for the seller to implement the agreement with the buyer, or in statutory cases. Our subcontractor Stripe has its own privacy policy, which you can find on Stripe's website.

Conflict Resolution

The parties shall attempt to resolve any disputes amicably. If this is unsuccessful, the buyer may contact the Consumer Authority (Forbrukertilsynet) for mediation. The Consumer Authority is available by phone at 23 400 600 or at forbrukertilsynet.no. The European Commission's complaint portal can also be used if you wish to lodge a complaint. This is particularly relevant if you are a consumer residing in another EU country. The complaint can be lodged here: http://ec.europa.eu/odr.